To provide better and quicker service for its clients, YOFC initiated its 400 hotline (400-991-6698) on July 8, 2013. The hotline will focus on providing consultancy service about all business sections of YOFC, including optical cable marketing and technical consultancy, international business consultancy, optical fibre marketing and technical consultancy, special product consultancy and terminal business consultancy (domestic cables, ODN, micro-pipes, micro-cables and installation).

Since it went into operation, the Customer Service Center has received phone calls from all regions in China. With wonderful service, it has responded to the clients’ consultancy and needs. Keeping in mind that “customer satisfaction is the cornerstone of our business”, the Customer Service Center of YOFC has been working hard to provide better service experience for the clients.